The Information pane provides detailed information about your device posture and security status. This information is particularly useful when setting up or troubleshooting access control policies (ACL).

Information	Description
IdP	Your identity provider (also referred to as IDP or IdP) is responsible for creating, maintaining, and managing identity information for users, services, and systems. This field displays the hostname of your currently configured IdP.
Authenticated as	Displays the username you use to authenticate with your Identity Provider (IdP).
Network Type	The type of network you are connected to. The following network types are available: On-premises. User is inside a trusted network, like a corporate IT network. This network type is available when you enable trusted network in the identity provider (IdP), and the user satisfies the trusted network policy. The user can override the trusted network settings on their computer by toggling On-premises in Guardicore Platform Agent. On-premises (using Proxy). User is inside a trusted network, like a corporate IT network and a proxy server is used. This network type is available when you enable trusted network in the IdP, the user satisfies the trusted network policy, and has authenticated with the proxy server (with the correct proxy credentials). The user can override the trusted network settings on their computer by toggling On-premises in Guardicore Platform Agent. Public. User is outside a trusted network, in a public network (like a cafe, or a hotel network). This network type is available when you enable trusted network in the IdP, and the user does not satisfy the trusted network policy. Also, you can see this network type indication when the trusted network feature is disabled in the IdP. Public (using Proxy). When you enable a proxy server and authentication is done with the correct proxy credentials, Guardicore Platform Agent sends the traffic though the proxy server to reach the application server. Captive portal. User is in a public network (like a cafe, or a hotel network) and connected to the captive portal page, but has not authenticated with the credentials. User is not connected to the Internet. Not Connected. User has no Internet connection.
Signal Last Update	Timestamp of the last device posture status update. Click Refresh in the Information pane to force an update.
Device Local User	Your Windows or macOS account username.
OS	Your operating system and version number.
Installed Browser(s)	Lists the names and versions of all browsers installed on your computer.
Client (device) ID	A unique client ID generated by Guardicore Platform Agent. This ID is used to identify your computer in the system.
Client version	The version number of the Guardicore Platform Agent currently installed on your computer.
Anti-malware	Indicates whether your operating system is protected by anti-malware software.
Firewall	Indicates whether your network traffic is secured by a firewall.
Disk Encryption	Indicates whether your device uses disk encryption.
Threat Protection	Indicates whether Threat Protection is enabled.
DNS Transport	Indicates how DNS traffic is transported to SIA. This field may show one of these values: DNS over TLS DNS over HTTPS DNS over UDP
HTTP Protection	Transparent traffic interception status. To learn more, see SIA documentation.
Threat Capture	Displays the current ETP mode set in Enterprise Center. This field may show one of these values: Transparent Explicit
Segmentation Agent Version	Version number of the Segmentation Agent currently running within Guardicore Platform Agent.
Segmentation Agent ID	ID used to identify the Agent in Centra.
Segmentation Aggregator IP	IP addresses or hostnames of the Aggregator(s) to which Guardicore Platform Agent is associated.

Share your device posture information

You can share your device posture information with your administrator to troubleshoot issues. Follow this procedure to copy your device information to clipboard.

Click the Guardicore Platform Agent icon in the Windows desktop tray bar or the macOS menu bar.
In the Guardicore Platform Agent window, click Information.
In the Information pane, click Copy info.
This copies all the displayed device information to your clipboard. Now you can paste this information into an email or chat message and send it to your administrator for troubleshooting.