Manage Guardicore Platform Agent

Enterprise Center for ​Akamai​ Guardicore Platform Agent lets you manage your services, deploy Guardicore Platform Agent updates to your end-user machines, download client installers, get client installer URLs, and copy client hash codes.

Enable Services

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To enable Access, you need to first enable the EAA Client and Device Posture in the IdP settings.

To enable or disable Application Access and Threat Protection, do the following:

How to

  1. Log in to ​Control Center​.
  2. In the Account menu, select the account or contract you need.
  3. Go to > ENTERPRISE SECURITY > Enterprise Center.
  4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
  5. Go to Clients & Connectors > Manage and Download Clients.
  6. In the Configuration tab, toggle Application Access or Threat Protection to enable or disable the service.
  7. Click Save.

Next steps

If you haven’t deployed this update, complete these steps:

  1. Click Pending Changes.
  2. In the list of pending changes, expand the Client Configuration section.
  3. Select the changes that you want to deploy.
  4. Click Deploy. A window appears where you can describe the changes.
  5. Click Deploy.

Automatic Upgrade

You can deploy Guardicore Platform Agent updates to your end-users by enabling the automatic upgrade feature and selecting a new default client version.

With automatic upgrades disabled, your end-users cannot perform software updates within the client and need to be provided with a client installer to update Guardicore Platform Agent to a new version.

How to

  1. Log in to ​Control Center​.
  2. In the Account menu, select the account or contract you need.
  3. Go to > ENTERPRISE SECURITY > Enterprise Center.
  4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
  5. Go to Clients & Connectors > Manage and Download Clients.
  6. In the Version Control tab, enable Automatically Upgrade.
    Automatic Upgrade interface appears.
  7. In Upgrade to Default version, click the version number displayed next to Windows or Mac to expand a list of available Guardicore Platform Agent versions.
  8. From the list of available Guardicore Platform Agent versions, select your new default version.
  9. Click Save.

End-users are now notified that a new version of the client is available and can follow the update procedure to update the agent.

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You can also use this feature to downgrade the agent by selecting an older version of Guardicore Platform Agent in Upgrade to Default version. Downgrading to an older version isn't recommended and can lead to unexpected issues. Before deploying any version changes in your production environment, be sure to test them in a staging environment.

Download the ​Akamai​ Guardicore Platform Agent installer, copy the installer URL or hash code

How to

  1. Log in to ​Control Center​.
  2. In the Account menu, select the account or contract you need.
  3. Go to > ENTERPRISE SECURITY > Enterprise Center.
  4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
  5. Go to Clients & Connectors > Manage and Download Clients.
  6. In the Version Control tab, navigate to Download and click the version number displayed next to Windows or Mac to expand the list of available Guardicore Platform Agent versions.
  7. From the list of available Guardicore Platform Agent versions, select the one you want to proceed with.
    • Click Download to save the installer of your selected Guardicore Platform Agent version on your computer.
    • Click Copy Link to copy the installer URL of your selected Guardicore Platform Agent version to your operating system's clipboard.
    • Click Copy Hash to copy the installer hash code of your selected Guardicore Platform Agent version to your operating system's clipboard.
    • To view the release notes for your selected Guardicore Platform Agent version, click next to the version number.

Custom download URLs for Guardicore Platform Agent

You can customize your Login Portal for each of your identity providers (IdPs) and let users download Guardicore Platform Agent from that location. To learn how to configure custom download URLs for Guardicore Platform Agent, refer to the EAA documentation.