The procedures on this page describe how to download, set up, and distribute the desktop version of Guardicore Platform Agent.

Before you begin

• Allow access to ​Akamai​ domains and IP addresses in your firewall solution. Configure your network settings to bypass SSL inspection and authentication for ​​Akamai​ domains. See Prepare for Guardicore Platform Agent setup to learn more.

Upgrade from EAA or ETP Client to Guardicore Platform Agent

• The ​Akamai​ Guardicore Platform Agent installer automatically uninstalls the standalone EAA and ETP Clients if they are detected on your computer. Your local ETP configuration will be retained and migrated to the new client. Note that the installer doesn't automatically migrate your EAA configuration.
• If you are using the EAA Client, copy your IdP hostname before installing Guardicore Platform Agent. You will need your IdP hostname to configure Access in Guardicore Platform Agent. To learn how to copy your IdP hostname from the EAA Client, refer to the EAA documentation.
• Make sure that you disable the installation of the standalone clients in your software deployment solution to prevent it from overwriting Guardicore Platform Agent.
• To set up Guardicore Platform Agent silently and use install parameters, see Silent installation.

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To ensure a smooth transition, you may start with a small group of workstations as a pilot phase.

Download and install ​Akamai​ Guardicore Platform Agent on Windows

A Guardicore Platform Agent administrator or a delegated administrator can download Guardicore Platform Agent. Enterprise Center also lets you access and download all previously released versions of the client. To learn how to download the client, see Manage Guardicore Platform Agent.

Before you begin

• Confirm that your environment meets the system and network requirements.
• You need Windows administrator rights to install the client.

How to

1. Download the Guardicore Platform Agent installer from a link provided by your IT administrator.
2. Open the location where you download files and double-click the GuardicorePlatformAgent-<version>-windows.msi file.
3. Follow the on-screen instructions to complete the installation.
   After the installation completes, the ​Akamai​ Guardicore Platform Agent icon appears in your taskbar.

Next, you can configure your ​Akamai​ Guardicore Platform Agent.

Download and install ​Akamai​ Guardicore Platform Agent on macOS

A Guardicore Platform Agent administrator or a delegated administrator can download Guardicore Platform Agent. Enterprise Center also allows you to access and download all previously released versions of the client. To learn how to download the client, see Manage Guardicore Platform Agent.

Before you begin

• Confirm that your environment meets the system and network requirements.

How to

1. Download the Guardicore Platform Agent installer from a link provided by your IT administrator.
2. Open the location where you download files and double-click the GuardicorePlatformAgent-<version>-macos.pkg file.
3. Follow the on-screen instructions to complete the installation.

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During the installation process, you may see a pop-up window requesting permission to allow the installer to modify apps on your Mac. Click OK to complete the installation.

Apple silicon users (MacBook M1 or later) may be asked to install Rosetta during the installation procedure if it's not detected on the machine. Click Install to complete the installation. Rosetta enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor.

After the installation completes, the ​Akamai​ Guardicore Platform Agent icon appears in your menu bar.

Next, you can configure your ​Akamai​ Guardicore Platform Agent.