Diagnostic Tools are resources to help you identify, analyze, and troubleshoot common content delivery network issues on your own.

The tools are divided into three categories:

• Network debugging tools. These tools can help you debug any network-related issues.
• Service debugging tools. These tools can help you debug any ​Akamai​ service-related issues.
• Traffic management tools. These tools can help you debug any Global Traffic Management (GTM)-related issues.

In Troubleshoot you can find four most common problem scenarios together with recommendations on how to troubleshoot them:

• Slow download
• Missing object
• Partial download
• Incorrect object

How to access Diagnostic Tools

There are two ways in which you can access Diagnostic Tools:

• From the ​Akamai Control Center​ main menu. Click the Services menu ☰ in the top corner of ​Akamai Control Center​ and then select Diagnostic Tools from the Support category.

• From the Support card on the ​Akamai Control Center​ homepage. Expand the card and click Diagnostic Tools.

Developer tools

• Diagnostic Tools API
• Diagnostic Tools CLI

What's new

• Release notes