Choose a tool or problem scenario
Tools
Check these descriptions to learn more about the available categories of tools and tools they include.
Client to Edge
These tools let you primarily diagnose issues in the traffic between a client and edge servers. You can also use these tools for other issues.
Tool | Use this tool to: |
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Collect diagnostic data from URL or IP acceleration hostname users experiencing similar issues. | |
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Edge
These tools get basic data from an edge server.
Tool | Use this tool to: |
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Verify and Locate IP (Combined Verify Akamai IP and Locate IP tools) |
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Get logs for an edge server IP traffic from either the last 6 or 24 hours depending on the server and traffic conditions. | |
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Test and debug your web page, just by providing its URL. |
Edge to Origin
These tools let you primarily diagnose issues in the traffic between an edge and origin server. You can also use these tools for other issues.
Tool | Use this tool to: |
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Get a raw HTML and response headers from locations or edge servers closest to a client. | |
Verify if the traffic between a specific source and destination suffers packets’ loss or latency. | |
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GTM
These tools let you diagnose issues with Global Traffic Management.
Tool | Use this tool to: |
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Check changes between the two maps for a given domain. | |
Check the top five autonomous systems and top five countries mapped to each data center at a point in time, as a percentage of total estimated traffic mapped to the given data center. | |
Get information about how and why specific name servers were mapped, for a specified Traffic Management property, during a specified time interval. |
Problem scenarios
If you're not sure where the problem is and which tool could help you identify the issue, use Problem scenarios.
In Problem scenarios you'll find several tools stitched up. You provide the input once, and the scenario runs several tools to provide you with the data and suggestions necessary to identify the cause of the issue.
Problem scenario | Use this for issues with: | Run tools |
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URL health check | A URL in a particular location. | |
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Updated 3 months ago