When you install the mobile client for the first time or reset your client to the default settings, you need to configure your client by authenticating with your service provider. You can set up ZTC with the configuration wizard by providing your organization’s IDP or client activation code (Threat Protection only).

Configure ​Zero Trust Client​ on iOS

To configure ​Zero Trust Client​ on your mobile device, you need to enter your organization’s identity provider (IDP) hostname or your SIA activation code.

Activate ​​Zero Trust Client​ on iOS with your IDP

This configuration path lets you activate both Access and Threat Protection, if available.

1. Open ​Zero Trust Client​ from your home screen.
   ​Zero Trust Client​ configuration wizard opens.
2. Enter your organization's identity provider (IdP) hostname.

📘

Enter the IdP hostname without the https:// protocol prefix.

3. Tap Login.
4. In “​Akamai​EAA” wants to use "<your IDP hostname>" to sign in, tap Continue.
5. Your default browser opens. Authenticate with your organization’s SSO to continue.
6. Back in ​Zero Trust Client​, tap Install VPN.
7. Tap Allow to let ​Zero Trust Client​ add a VPN configuration.
   A VPN icon appears in your status bar.
8. The Activity tab displays User Logged In. You can now access your enterprise applications.

Activate ​​Zero Trust Client​ on iOS with your activation code

This configuration path lets you activate Threat Protection only. If you have both EAA and SIA licenses available in your contract, it is recommended that you activate the client with your organization’s IDP hostname instead.

1. Open ​​Zero Trust Client​ from your home screen.
   ​Zero Trust Client​ configuration wizard opens.
2. Enter the client activation code you received from your IT administrator.
3. Tap Login.
4. Tap Install VPN.
5. Tap Allow to let ​​Zero Trust Client​ add a VPN configuration.
   A VPN icon appears in your status bar.
6. The Activity tab displays User Logged In. Your device is now protected.

Configure ​Zero Trust Client​ on Android

To configure ​Zero Trust Client​ on your mobile device, you need to enter your organization’s identity provider (IDP) hostname or your SIA activation code.

Activate ​​Zero Trust Client​​ on Android with your IDP

This configuration path lets you activate both Access and Threat Protection, if available.

1. Open ​Zero Trust Client​ from your home screen or app drawer.
   ​Zero Trust Client​ configuration wizard opens.
2. Enter your organization's identity provider (IdP) hostname.

📘

Enter the IdP hostname without the https:// protocol prefix.

3. Tap LOGIN.
4. Your default browser opens. Authenticate with your organization’s SSO to continue.
5. In Open in another app, tap Open.
6. Back in ​Zero Trust Client​, tap OK to allow ​Zero Trust Client​ to set up a VPN connection.
7. The Activity tab displays User Logged In. You can now access your enterprise applications.

Activate ​​Zero Trust Client​​ on Android with your activation code

This configuration path lets you activate Threat Protection only. If you have both EAA and SIA licenses available in your contract, it is recommended that you activate the client with your organization’s IDP hostname instead.

1. Open ​Zero Trust Client​ from your home screen or app drawer.
   ​​Zero Trust Client​​ configuration wizard opens.
2. Enter the client activation code you received from your IT administrator.
3. Tap LOGIN.
4. Tap OK to allow ​​Zero Trust Client​​ to set up a VPN connection.
5. The Activity tab displays User Logged In. Your device is now protected.