500

A 500 Internal Server Error response indicates that the server encountered an unexpected condition and couldn’t complete your request. The API service experienced an internal problem while processing your request but it's unrelated to the request payload or parameters. This is usually a temporary issue.

To resolve:

  • Wait a moment and retry the operation.
  • If the error persists, collect the traceId from the response and contact ​Akamai​ Professional Services for assistance.

In this example, the server returned a 500 response because of an unexpected internal error:

{
  "instance": "/mtls-edge-truststore/v1/error-types/internal-error?traceId=4014651584329042744",
  "status": 500,
  "title": "An unexpected error occurred.",
  "type": "/mtls-edge-truststore/v1/error-types/internal-error"
}