We maintain a service-level agreement (SLA) for Download Delivery on Akamai Control Center .
- Access Control Center.
- Log in with an account that has access to create Download Delivery properties.
- Select ☰ > SUPPORT > Download Center.
- In the Media Delivery category, select Download Delivery.
- Open Service-level agreement.
- Click Media content delivery service-level agreement.pdf to download the SLA.
Updated about 2 years ago