Integrating third-party messaging platforms lets you receive security alerts in your primary workspace. Use instructions below to generate the endpoint URLs required to connect your external platforms to Security Notification Settings.

Supported channel types

The Notification channels widget centralizes your integrations, ensuring critical information reaches the correct destination in real time. You can currently configure the following channel types:

• Slack
• Webex Spaces
• Microsoft Teams
• Google Chat
• PagerDuty
• Webhooks (Custom)

Slack

Receive real-time application security notifications in your Slack workspace channels:

1. Navigate to the Slack API page in your browser and sign in to your Slack workspace.
2. Select an existing Slack app or create a new one for security notifications. For additional instructions, see Slack API: Incoming Webhooks.
3. In your Slack app Features:
   1. Open Incoming Webhooks.
   2. Toggle Activate Incoming Webhooks to On.
4. Click Add New Webhook to Workspace.
5. Select the Slack channel where you want to receive notifications, then click Allow.
6. Copy the generated webhook URL.
7. In your Security Notification Settings dashboard, select Slack as the notification channel type and paste this URL into the Link field.

Webex Spaces

Use Webex webhooks for streamlined event response:

1. Open the Webex App Hub Incoming Webhooks app and click Connect.
2. Enter a Webhook Name and select the target Webex Space from the dropdown menu.
3. Click Add and copy the provided webhook URL.
4. In your Security Notification Settings dashboard, select Webex as the notification channel type and paste the URL into the Link field.

Microsoft Teams

Ensure your team sees urgent communications immediately within Microsoft Teams:

1. Open Microsoft Teams app in your browser or desktop application and navigate to the channel where you want to receive Akamai security notifications.
2. Click More options next to the channel name and select Workflows from the dropdown menu.
3. Search for the Send webhook alerts to a channel template.
4. Follow the prompts to name the workflow and generate a unique URL.
5. Copy this URL and paste it into the Link field when adding a Microsoft Teams channel in your Security Notification Settings dashboard.

See official instructions.

Google Chat

Set up Google Chat webhooks to receive security alerts:

1. Open Google Chat in your browser and sign in to your Google Workspace account.
2. Navigate to the Google Chat space where you want to receive security notifications.
3. Click the space name and select Apps & integrations > Webhooks.
4. Click Add webhook, enter a Name, and click Save.
5. Copy the generated URL.
6. In your Security Notification Settings dashboard, select Google Chat as the channel type and paste the URL into the Link field.

PagerDuty

Integrate PagerDuty to ensure critical alerts reach on-call responders:

1. Log in to your PagerDuty account and navigate to Services > Service Directory.
2. Select the service where you want to receive security alerts.
3. Open the Integrations tab.
4. Click Add an integration.
5. To configure the integration, enter an integration name and select Events API V2 as the integration type.
6. Click Add and copy your Integration Key (also called Routing Key) and Integration URL.
7. In your Security Notification Settings dashboard, select PagerDuty as the channel type and paste the URL into the Link field.
8. Enter the Integration Key in the secret token field if your setup requires it.

For additional details, see PagerDuty Events API v2 Overview and PagerDuty Services and Integrations Guide.

Webhooks

Send real-time application security notifications to a custom webhook endpoint:

1. Create or identify an HTTPS endpoint that can receive webhook requests from external services.
2. Ensure the endpoint: accepts HTTPS POST requests, is accessible from the public internet, and can process JSON payloads.
3. Copy the webhook endpoint URL.
4. In the Security Notification Settings dashboard, select Webhook as the channel type and paste the endpoint URL into the Link field.
5. If your webhook endpoint requires authentication, enter the required token, secret or authorization value in the Secret token field.
6. Save the configuration and send a test notification to verify the integration.