SLA reports

Once you've configured your SLA tests, go to ACCOUNT ADMIN > SLA Tests > Reports to view the results. If the test reports indicate that a potential outage might have occurred or that performance might have been below the target, you can request that ​Control Center​ conducts an investigation to confirm.

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Before using SLA reports, you need to configure your SLA tests. For details, see SLA Test Configuration.

• About the SLA reports view
• Availability report
• Performance report
• Requesting a refund