SLA reports

Once you've configured your SLA tests, select your user profile in the top right of the Control Center to view the results. If the test reports indicate that a potential outage might have occurred or that performance might have been below the target, you can request that Control Center conducts an investigation to confirm.

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Before using SLA reports, you need to configure your SLA tests. For details, see SLA Test Configuration.

About the SLA reports view
Availability report
Performance report
Requesting a refund