Enterprise Center for ​Akamai​ Guardicore Platform Agent lets you manage your services, deploy Guardicore Platform Agent updates to your end-user machines, download client installers, get client installer URLs, and copy client hash codes.

Enable Services

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To enable Access, you need to first enable the EAA Client and Device Posture in the IdP settings.

To enable or disable Application Access and Threat Protection, do the following:

How to

1. Log in to ​Control Center​.
2. In the Account menu, select the account or contract you need.
3. Go to ☰ > ENTERPRISE SECURITY > Enterprise Center.
4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
5. Go to Clients & Connectors > Manage and Download Clients.
6. In the Configuration tab, toggle Application Access or Threat Protection to enable or disable the service.
7. Click Save.

Next steps

If you haven’t deployed this update, complete these steps:

1. Click Pending Changes.
2. In the list of pending changes, expand the Client Configuration section.
3. Select the changes that you want to deploy.
4. Click Deploy. A window appears where you can describe the changes.
5. Click Deploy.

Automatic Upgrade

You can deploy Guardicore Platform Agent updates to your end-users by enabling the automatic upgrade feature and selecting a new default client version.

With automatic upgrades disabled, your end-users cannot perform software updates within the client and need to be provided with a client installer to update Guardicore Platform Agent to a new version.

How to

1. Log in to ​Control Center​.
2. In the Account menu, select the account or contract you need.
3. Go to ☰ > ENTERPRISE SECURITY > Enterprise Center.
4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
5. Go to Clients & Connectors > Manage and Download Clients.
6. In the Version Control tab, enable Automatically Upgrade.
   Automatic Upgrade interface appears.
7. In Upgrade to Default version, click the version number displayed next to Windows or Mac to expand a list of available Guardicore Platform Agent versions.
8. From the list of available Guardicore Platform Agent versions, select your new default version.
9. Click Save.

End-users are now notified that a new version of the client is available and can follow the update procedure to update the agent.

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Downgrading to an older version

You can also use this feature to downgrade the agent by selecting an older version of Guardicore Platform Agent in Upgrade to Default version. Downgrading to an older version isn't recommended and can lead to unexpected issues. Before deploying any version changes in your production environment, be sure to test them in a staging environment.

You cannot downgrade to a version older than 7.0.0.

Manage upgrade groups

The upgrade groups feature lets you create and manage client upgrade groups. You can assign each group of users a specific Guardicore Platform Agent version. By doing so, you can selectively roll out updates, allowing for controlled, phased deployments, testing, or gradual adoption of new Guardicore Platform Agent versions.

Follow these steps to manage your upgrade groups.

1. Log in to ​Control Center​.
2. In the Account menu, select the account or contract you need.
3. Go to ☰ > ENTERPRISE SECURITY > Enterprise Center.
4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
5. Go to Clients & Connectors > Manage and Download Clients.
6. In Version Control, scroll down to Upgrade Groups.

In Upgrade Groups you can:

• Add a new group
• Search for existing groups
• Disable automatic upgrades for a group
• View users belonging to an upgrade group
• Remove a group

Create an upgrade group

1. Click + Add Upgrade Group.
2. In Upgrade Group Name, enter a descriptive name for the upgrade group. This name should be unique and easily identifiable.
3. In the Upgrade to dropdown menu, select the desired target upgrade version for Windows and macOS. You cannot downgrade Guardicore Platform Agent (7.0.0 or later) users to ​Zero Trust Client​ (6.1.4 or earlier).
4. Click Save.

Add clients to an upgrade group

Follow these steps to add clients to an upgrade group.

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You can add up to 200 clients to an upgrade group.

1. In the Akamai Zero Trust Clients inventory, click Bulk action for selected items ().
2. In the SELECT BULK ACTION menu, click Add Upgrade Group.
3. In the Select group to be added dialog, select the group you’d like to add users to and click Select. To filter the list of groups, enter your group name in the Filter field.
4. Select the clients that you want to add to the group.
5. Click Add Upgrade Group to confirm.

Find an upgrade group

1. In Search by Upgrade Group, enter the name of the group you are looking for.
2. The list of groups narrows down to include group names containing the keywords you entered.

Disable automatic upgrades for an upgrade group

1. In Upgrade Groups, find the upgrade group you’d like to disable automatic upgrades for.
2. Turn off Automatically Upgrade.

View users belonging to an update group

1. In Upgrade Groups, navigate to the upgrade group whose members you'd like to see.
2. Below the group's name, look for Total Affected Clients and click the number.
3. You are redirected to the inventory page displaying the clients that belong to the group.

Remove an upgrade group

1. In Upgrade Groups, find the upgrade group you’d like to remove.
2. Click the trash icon in the group’s pane.

Download the ​Akamai​ Guardicore Platform Agent installer, copy the installer URL or hash code

How to

1. Log in to ​Control Center​.
2. In the Account menu, select the account or contract you need.
3. Go to ☰ > ENTERPRISE SECURITY > Enterprise Center.
4. Select Application Access or Threat Protection from the navigation menu, depending on which one is available to you. If both are available, select either one.
5. Go to Clients & Connectors > Manage and Download Clients.
6. In the Version Control tab, navigate to Download and click the version number displayed next to Windows or Mac to expand the list of available Guardicore Platform Agent versions.
7. From the list of available Guardicore Platform Agent versions, select the one you want to proceed with.
   • Click Download to save the installer of your selected Guardicore Platform Agent version on your computer.
   • Click Copy Link to copy the installer URL of your selected Guardicore Platform Agent version to your operating system's clipboard.
   • Click Copy Hash to copy the installer hash code of your selected Guardicore Platform Agent version to your operating system's clipboard.
   • To view the release notes for your selected Guardicore Platform Agent version, click next to the version number.

Custom download URLs for Guardicore Platform Agent

You can customize your Login Portal for each of your identity providers (IdPs) and let users download Guardicore Platform Agent from that location. To learn how to configure custom download URLs for Guardicore Platform Agent, refer to the EAA documentation.