Uninstall Guardicore Platform Agent for Windows users

Before you begin

Quit Akamai Guardicore Platform Agent.

How to

Go to Start > Windows Settings and click Apps.
Select Guardicore Platform Agent and click Uninstall.
Follow the instructions in the uninstallation wizard.

Guardicore Platform Agent silent uninstall for Windows users

How to

Do one of the following:

If the Allow uninstall with code setting is disabled in the Enterprise Center configuration settings, enter this command:

wmic product where "name = 'Guardicore Platform Agent'" call uninstall /nointeractive

If the Allow uninstall with code setting is enabled in the Enterprise Center configuration settings, enter this command:

msiexec /x "GuardicorePlatformAgent-<versionNumber>-windows.msi" CODE="<uninstall_code>" /q

where:

<versionNumber> is the version number of Guardicore Platform Agent.
<uninstall_code> is the Code for Uninstall that’s provided on the agent Configuration page (Client and Connectors > Manage and Download Clients > Configuration) of Enterprise Center.

Uninstall Guardicore Platform Agent for macOS users

Before you begin

Quit Akamai Guardicore Platform Agent.

How to

Go to Finder > Applications.
Find Akamai Guardicore Platform Agent on the list of installed applications.
Right-click Akamai Guardicore Platform Agent.
Click Move to Trash.
Enter your OS username and password to proceed with the uninstall operation.
Click OK.

Guardicore Platform Agent silent uninstall for macOS users

How to

Do one of the following:

If the Allow uninstall with code setting is disabled in the Enterprise Center configuration settings, open the macOS Terminal and enter the following command:

sudo /Library/Application\ Support/Guardicore\ Platform\ Agent/macos/scripts/uninstall.sh

If the Allow uninstall with code setting is enabled in the Enterprise Center configuration settings, enter the following command:

sudo /Library/Application\ Support/Guardicore\ Platform\ Agent/macos/scripts/uninstall.sh CODE="<uninstall_code>"

where <uninstall-code> is the Code for Uninstall that’s provided on the Configuration page (Client and Connectors > Manage and Download Clients > Configuration) of Enterprise Center.