get https://{hostname}/sla-api/v1/agent-groups
This returns an array of all agent group identifiers and their corresponding descriptions. You can use this to retrieve a human-readable equivalent of the agentGroupId numbers.
This returns an array of all agent group identifiers and their corresponding descriptions. You can use this to retrieve a human-readable equivalent of the agentGroupId numbers.
Try It! to start a request and see the response here!