Legacy delivery reports

These reports provide information for legacy delivery products, including File Downloads/HTTP Downloads (FD), HTTP Content Delivery (HCD), and Object Caching (OC):

Report dimensions and metrics

Legacy delivery reports use specific parameters in the form of these dimensions and metrics:

Dimensions

Available dimensions are listed alphabetically in this table.

Dimension NameDescriptionLimitations of Use
ASNThe Autonomous System Number (ASN) of the internet service provider (ISP).Only the top 200 ASNs, globally are reported. All remaining values are categorized as Others.
CityThe download was performed by an end user in this city. This is gathered from the client's IP address.Only the top 250 cities globally, based on population are reported. The rest are categorized as "Others."
Client StateThe state (US or Canada) from which content was accessed by the end-user. Derived from the client's IP address.N/A
Client State Code
Content TypeThe value of the HTTP content type header served to the client.The reports reveal this dimension as "Others" if the content type is unknown or it's not set.

Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.

CountryThe download was performed by an end user in this country. This is gathered from the client's IP address.N/A
CPCodeA Content Provider (CP) code is an identifier assigned to a contract and used for reporting, billing and monitoring traffic served.N/A
DeviceIndicates the browser, application, or device used to download the object. This information is derived from the user-agent information in the request.The following apply to this dimension:
  • This includes Browsers/Applications and devices, everything else is categorized as "Others."

  • No version information available.

  • The following devices are reported:

  • ANDROID

  • CHROME

  • FIREFOX

  • GALAXY TAB

  • IPAD

  • IPHONE

  • NETSCAPE

  • SAFARI

  • IE APPLETV

  • OPERA

  • SEAMONKEY

  • ITUNESITUNES-APPLETV

  • ITUNES-IPOD

  • ITUNES-IPHONEITUNES-IPAD

  • GECKO

  • JAVA

  • MOZILLACOREMEDIA

  • SAMSUNG

  • LG

  • CURL

  • SONYBLACKBERRY

  • ROKU

  • INTERNET_EXPLORER

  • EDGE

Note: If all devices are reported as "Others" then you need to check if the following tag is present in your metadata configuration:

on

DomainEnd-user facing host names of customer's applications. For example, www.example.com, travel.example.com, my.travel.example.com.Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.
File ExtensionThis is the file extension of the requested object. This is extracted from the URL of the requested object.Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.
Network TypeThe network connection type used by end-users to download the object.N/A
OSThe operating system using which the viewer downloads the object.The following apply to this dimension:
  • The top 10 Operating Systems (OS) are reported. The rest are categorized as "Others."

  • OS version information is not available.

  • The following OS are reported:

  • WINDOWS

  • ANDROID

  • MACOS

  • IPHONEOS

  • IPHONEOS(IPAD)

  • BLACKBERRY

  • WEBOS

  • SYMBIAN

  • PLAYSTATION

  • X11

Note: If all Operating Systems are reported as "Others," you may need to check if the following tag is present in your metadata configuration:

on

ProvinceThe region in which the user resides that requested content.N/A
TimeIndicates the time at which content was consumed. This dimension is set automatically.N/A
Stream ID/URLThe path of the downloaded objectThe following apply to this dimension:
  • URL sizes lower than 100 KB are not reported.

  • URLs receiving less than 50 Edge hits per day are bucketed in the category "URLs lesser than 50 Hits Per Day"

  • URLs are only reported for the following file extensions.

  • zip ; m3u ; exe ; jpeg ; html ; asset ;

  • m3u8 ; flv ; pdf ; mp3 ; rar ; apk ;

  • f4m ; isma ; gz ; mov ; swf ; pak ;

  • ismv ; m4a ; msi ; gif ; css ; rpm ;

  • m4s ; m4v ; bin ; wmv ; php ; deb ;

  • mp4 ; mp4a ; dmg ; aac ; dat ; f4v ;

  • mp4v ; csmil ; jpg ; svg ; tar ;

  • drm ; mpd" ; png ; js ; pkg ; bz2 ; msp ;

  • ism ; isml ; aum

Metrics

Available metrics are listed alphabetically in this table.

Metric NameDescriptionLimitations of Use
0xx Edge HitsNumber of hits that returned response codes- 0xx (Client Abort)N/A
2xx Edge HitsNumber of hits that returned response codes - 200 to 299 (Successful)N/A
200 Edge HitsNumber of hits that returned response code - 200 (Successful)N/A
206 Edge HitsNumber of hits that returned response code - 206 (Partial Content)N/A
3xx Edge HitsNumber of hits that returned response codes - 300 to 399 (Redirection)N/A
302 Edge HitsNumber of hits that returned response code - 302 (Redirection Status Code - Found)N/A
304 Edge HitsNumber of hits that returned response codes - 304 (Redirection Status Code - Not Modified)N/A
4xx Edge HitsNumber of hits that returned response codes - 400 to 499 (Client Error)N/A
4xx Origin HitsNumber of hits from the edge to origin that returned response codes - 400 to 499 (Client Error)N/A
403 Edge HitsNumber of hits that returned response code - 403 (Forbidden)N/A
404 Edge HitsNumber of hits that returned the response code - 404 (File not Found)N/A
404 Object VolumeSize of the content (Object body) transferred to the client in case of 404 responses.N/A
404 Overhead VolumeSize of the protocol components including request bytes, TCP/IP overhead bytes, Ethernet bytes and UDP/IP overhead bytes served from the edge server to the end-user that returned response code - 404N/A
415 Edge HitsNumber of hits that returned response code - 415 (Unsupported Media Type)N/A
5xx Edge HitsNumber of hits that returned response codes - 500 to 599 (Server Error)N/A
5xx Origin HitsNumber of hits from the edge to origin that returned response codes - 500 to 599 (Server Error)N/A
Other HitsWhen a response code received doesn't fall within the codes 2xx to 5xx, it is an Other hit.N/A
000 Origin HitsNumber hits to the origin that returned the response code - 000 (Client Abort)N/A
404 Origin HitsNumber hits to the origin that returned the response code - 404 (Not Found)N/A
2xx Origin HitsNumber hits to the origin that returned the response 200 to 299 (Successful)N/A
3xx Origin HitsNumber hits to the origin that returned the response codes - 300 to 399 (Redirection)N/A
4xx Origin HitsNumber hits to the origin that returned the response codes - 400 to 499 (Client Error)N/A
5xx Origin HitsNumber hits to the origin that returned the response codes - 500 to 599 (Server Error)N/A
Average Download TimeAverage time taken to download content.N/A
Client Assisted Unicast Error HitsTotal number of hits that result in errors when using Client Accelerated Delivery.N/A
Customer Origin BandwidthTotal bandwidth usage at the customer origin servers, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Customer Origin Object VolumeTotal object bytes transferred from the customer origin server to the edge servers.N/A
Customer Origin HitsAll hits on the origin servers from edge servers. This includes NetStorage and "Your Origin" (custom) origins.Refer the knowledge base article #5566 for details on why values for origin traffic are higher than those for edge traffic.
Customer Origin OffloadOrigin offload is the percentage of end-user download requests that reach the origin servers from the <> edge.N/A
Customer Origin Overhead VolumeTotal number of protocol component bytes that include request bytes, TCP/IP overhead bytes, ethernet bytes and UDP/IP overhead bytes served from the origin server to the edge server.N/A
Customer Origin VolumeTotal number of megabytes, including overhead bytes,Refer to Knowledge Base Article #5566 for details on why origin traffic can show higher values than those for edge traffic.
Download CompletedNumber of downloads served successfully; Entire download was served (HTTP status 200) or the byte range (HTTP status 206) contained the last byte of the download.N/A
Download RequestsNumber of download requests received from enduser, during a specific time interval.N/A
Download StartsNumber of times the download was successfully initiated during a specific time interval.This metric is calculated based on the initial bytes of the Bytes Range Request when the response code is 200 and 206.
Download TimeTime required to download media based on bandwidth, file size and connection speed.N/A
Edge + MidgressSum of edge and midgress volume. Total bytes, including overhead bytes, transferred from edge servers to the client.N/A
Edge AttemptsNumber of times end-user attempted to play the media, during a specific time interval.

This information is based on the total manifest requests received.

N/A
Edge BandwidthTotal bandwidth usage at the edge servers, including all HTTP response codes, for the CP codes and the time period selected. Volume totals include object and overhead bytes.N/A
Edge Cached VolumeTotal bytes delivered from the edge servers where content was not served from the parent ghost or origin server.N/A
Edge HitsAll hits to the edge servers from the end-users.N/A
Edge ErrorsNumber of hits that resulted in error responses for your URL.

It is the sum of all 4xx and 5xx hits.

N/A
Edge Hits/secNumber of hits per second to edge servers from end users.N/A
Edge Error RateRatio of hits that resulted in error responses to the total number of hits.

Response codes 4xx and 5xx are considered to be Error Hits.

N/A
Edge Hits (Partner)All hits from <>edge servers to the partner.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Edge Volume (Partner)Total bytes transferred from Partner to the <>edge server. Overhead bytes are included. Values provided in GB.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Other HitsWhen a response code received doesn't fall within the codes 2xx to 5xx, it is an other hit.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Edge Manifest FailuresManifest requests which resulted into errors that returned response codes - 4xx and 5xxA request is considered a "manifest request" based on the conditions below:

For Smooth Streaming Format:

  • Should be an edge hit

  • HTTP method should be GET

  • File extension in URL should be .ism /.isml

  • HTTP response code should be 4xx or 5xx

For HLS Format:

  • First two bytes of byte range request indicated in ghost log.

  • File extension in URL should be .m3u8

  • HTTP response code should be 4xx or 5xx

  • Should be an edge hit

  • HTTP method should not be HEAD

For HDS Format:

  • File extension in URL should be .f4m /.f4f / .f4x

  • HTTP response code should be 4xx or 5xx

  • Should be an edge hit

  • HTTP method should not be HEAD

For DASH Format:

  • First two bytes of byte range request indicated in ghost log.

  • File extension in URL should be .mpd

  • HTTP response code should be 4xx or 5xx

  • Should be an edge hit

  • HTTP method should not be HEAD

Edge Object VolumeSize of the actual content (Object body) transferred to the client.N/A
Edge Overhead VolumeTotal number of protocol component bytes that include request bytes, TCP/IP overhead bytes, ethernet bytes and UDP/IP overhead bytes served from the edge server to the end-user.N/A
Edge PlaysNumber of times the media was successfully played during a specific time interval.

This information is based on successful manifest requests.

A request is considered a manifest request based on the conditions below:

For Smooth Streaming Format:

  • Should be an edge hit

  • HTTP method should be GET

  • File extension in URL should be .ism /.isml

  • HTTP response code should be 200 or 206

For HLS Format:

  • First two bytes of byte range request indicated in ghost log.

  • File extension in URL should be .m3u8

  • HTTP response code should be 206 or 304

  • Should be an edge hit

  • HTTP method should not be HEAD

For HDS Format:

  • File extension in URL should be .f4m / .f4f / .f4x

  • HTTP response code should be 206 or 304

  • Should be an edge hit

  • HTTP method should not be HEAD

For DASH Format:

  • First two bytes of byte range request indicated in ghost log.

  • File extension in URL should be .mpd

  • HTTP response code should be 206 or 304

  • Should be an edge hit

  • HTTP method should not be HEAD

Edge Secure VolumeTotal number of bytes transferred from edge to the end user for assets using Media Encryption, formerly known as SecureMediaN/A
Edge Streaming VolumeTotal number of megabytes of inter-media format fragments transferred from the edge server.N/A
Edge Streaming Midgress VolumeTotal number of megabytes of inter-media format fragments transferred from Parent Server to an edge server, including overhead bytes.N/A
Edge ThroughputRate of successful delivery of media from the edge server. It is calculated as the total bytes delivered divided by the total time taken by ghost to serve the request. Values provided in Mbps.N/A
Edge UniquesNumber of unique viewers accessing your media.

This information is calculated based on a unique combination of client IP addresses and user-agent.

New Media Reports use the 'Probabilistic Unique' method to compute edge uniques, which could display less accurate values when Unique Visitors are fewer in number. The accuracy of the method improves with an increased number of Unique Viewers.
Edge VolumeTotal bytes transferred between the edge to the end user. Overhead bytes are included. Values provided in GB.N/A
Ingress BandwidthN/A
Ingress HitsAll the hits from the edge server to origin, this includes customer origin and NetStorage.N/A
Ingress VolumeTotal number of megabytes, including overhead bytes, transferred from the origin to the edge server. This includes NetStorage and customer origins.N/A
Ingress Hits/secIngress Hits/secN/A
Midgress BandwidthTotal bandwidth usage from one edge server to another, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Midgress Object VolumeTotal object bytes transferred from one edge server to another edge server.N/A
Midgress VolumeTotal bytes transferred from one edge server to another edge server. Values provided in GB.N/A
Midgress HitsMidgress traffic includes hits from edge servers to other edge servers.N/A
Midgress Hits/secNumber of hits per second from edge servers to other edge servers. This includes pre-fetched content and inter-media format fragments.N/A
Midgress Object VolumeTotal object bytes transferred from one edge server to another edge server.N/A
Midgress Overhead VolumeTotal number of protocol component bytes that include Request bytes, TCP/IP overhead bytes, Ethernet bytes and UDP/IP overhead bytes served from the one edge server to another edge-server.N/A
Mid-Stream ErrorsTotal errors, excluding start-up errors, that occurred during stream play.N/A
NetStorage BandwidthTotal bandwidth usage at the NetStorage domain, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
NetStorage VolumeThe total bytes transferred from the NetStorage domain to the edge servers.N/A
NetStorage HitsAll hits from the edge servers to the NetStorage domain.N/A
Offload (Hits)Percentage of hits from the edge servers as compared to the hits from the origin server, including NetStorage and "Your Origin" (custom) origins.

(edge hits - Ingress hits) / edge hits * 100

N/A
Offload (Volume)Percentage of bytes delivered from the edge servers as compared to the bytes delivered from origin server, including NetStorage and "Your Origin" (custom) origins.

(edge volume - ingress volume) / edge volume * 100

N/A
Origin BandwidthTotal bandwidth usage at the origin servers, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Origin HitsAll the hits from the edge server to origin, this includes customer origin and NetStorage and "Your Origin" (custom) origins.Refer to Knowledge Base Article #5566 for details on why origin traffic can show higher values than those for edge traffic.
Origin Hits/secNumber of hits per second from the edge server to origin, this includes NetStorage and "Your Origin" (custom) origins.N/A
Origin VolumeTotal bytes, including overhead bytes, transferred from the origin to the edge server. This includes NetStorage and "Your Origin" (custom) origins. Values provided in GB.Refer to Knowledge Base Article #5566 for details on why origin traffic can show higher values than those for edge traffic.
Origin Error RateRatio of hits at the origin server that resulted in error responses to the total number of hits.

Response codes other than 2xx are all considered as Error Hits.

N/A
Origin Object VolumeTotal object bytes transferred from the customer origin server to the edge servers.N/A
Origin HitsAll hits from the edge servers to the customer's origin.N/A
Origin Hit/secNumber of hits per second from the edge server to origin, this includes NetStorage and "Your Origin" (custom) origins.N/A
Origin Overhead VolumeTotal number of protocol component bytes that include request bytes, TCP/IP overhead bytes, Ethernet bytes and UDP/IP overhead bytes served from the origin server to the edge server.N/A
Partner ErrorsThe number of partner hits that resulted in error responses for your URL. It is the sum of all 4xx and 5xx hits.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Partner HitsWhen a response code received doesn't fall within the codes 2xx to 5xx, it is an other hit.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Partner Response TimePartner response to hits.Partner Reports/Ad Scaler is a feature of <> Adaptive Media Delivery, that helps customers manage the delegation of manifest manipulation to insert advertisements at run-time.
Peer VolumeThe number of bytes received from peer(s).This field is populated for customers using <> Download Manager(DLM or Net Session client)-N/A
Play DurationTotal time duration for which your media was played.The following apply to the Play Duration metric:
  • Play duration information is available only for universal streaming.

  • If play duration value is 0, you may need to check if the <reporting:http-streaming.status> is enabled in configuration.