Download Delivery reports

These reports provide an analysis of large object delivery. This includes media downloads and progressively downloaded content.

Report dimensions and metrics

Download Delivery (DD) reports use specific parameters in the form of these dimensions and metrics:

Dimensions

Available dimensions are listed alphabetically in this table.

Dimension NameIDDescriptionLimitations of Use
Action524 This is the action taken when a request comes from a known proxy.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
City14The download was performed by an end user in this city. This is gathered from the client's IP address.Only the top 250 cities globally, based on population are reported. The rest are categorized as "Others."
Client State28The download was performed by an end user in this state, territory, or region (if applicable). This is gathered from the client's IP address.N/A
Client State Code504The download was performed by an end user in this state, territory, or region (if applicable). This is gathered from the client's IP address. This is the unique number that represents the state, territory, or region.There is a .txt format file of these codes available for download via the Download Center application on Control Center.
Content Type18The value of the HTTP content type header served to the client.
  • The reports reveal this dimension as "Others" if the content type is unknown or it's not set.
  • Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.
Country24The download was performed by an end user in this country. This is gathered from the client's IP address.N/A
Country Code15The download was performed by an end user in this country. This is gathered from the client's IP address. This is the unique number that represents that country.There is a .csv format list of these codes available for download via the Download Center application on Control Center.
CPCode2This is the Content Provider (CP) code assigned to the property used to deliver requested content. A CP code is an identifier assigned to a contract and used for reporting, billing and monitoring traffic served.N/A
Device7Indicates the browser, application, or device used to download the object. This information is derived from the user-agent information in the request.
  • This includes Browsers/Applications and devices, everything else is categorized as "Others."

  • No version information available.

  • The following devices are reported:

  • ANDROID

  • CHROME

  • FIREFOX

  • GALAXY TAB

  • IPAD

  • IPHONE

  • NETSCAPE

  • SAFARI

  • IE APPLETV

  • OPERA

  • SEAMONKEY

  • ITUNESITUNES-APPLETV

  • ITUNES-IPOD

  • ITUNES-IPHONEITUNES-IPAD

  • GECKO

  • JAVA

  • MOZILLACOREMEDIA

  • SAMSUNG

  • LG

  • CURL

  • SONYBLACKBERRY

  • ROKU

  • INTERNET_EXPLORER

  • EDGE

Note: If all devices are reported as "Others," check to see if the following tag is present in your metadata configuration:

on

Domain60End-user facing host names of customer's applications. For example, www.example.com, travel.example.com, my.travel.example.com.Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.
File Extension19This is the file extension of the requested object. This is extracted from the object's URL.Delivery Format, Delivery Type, IP Version and Delivery Option filters are not available for this dimension.
Manifest URL59The URL that points to the manifest file for download.N/A
Match Category523<> works with a third party provider to identify proxies. This is the GeoGuard category of proxy that was identified in a request.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Match Type522The flag used to mark a request from a known proxy.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Network Type9The network connection type used by end-users to download the object.N/A
Network Type525The network connection type used by an end user when consuming content via a request from a known proxy.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
OS8Indicates the operating system on the system that downloaded the stream or object.
  • The top 10 Operating Systems (OS) are reported. The rest are categorized as "Others."

  • OS version information is not available.

  • The following OS are reported:

  • WINDOWS

  • ANDROID

  • MACOS

  • IPHONEOS

  • IPHONEOS(IPAD)

  • BLACKBERRY

  • WEBOS

  • SYMBIAN

  • PLAYSTATION

  • X11

Note: If all Operating Systems are reported as "Others," you may need to check if the following tag is present in your metadata configuration:

on

Response Code38The HTTP status code sent after a request.N/A
Stream ID/URL5The path of the downloaded object.
  • URL sizes lower than 100 KB are not reported.

  • URLs receiving less than 50 Edge hits per day are bucketed in the category "URLs lesser than 50 Hits Per Day"

  • URLs are only reported for the following file extensions.

  • zip ; m3u ; exe ; jpeg ; html ; asset ;

  • m3u8 ; flv ; pdf ; mp3 ; rar ; apk ;

  • f4m ; isma ; gz ; mov ; swf ; pak ;

  • ismv ; m4a ; msi ; gif ; css ; rpm ;

  • m4s ; m4v ; bin ; wmv ; php ; deb ;

  • mp4 ; mp4a ; dmg ; aac ; dat ; f4v ;

  • mp4v ; csmil ; jpg ; svg ; tar ;

  • drm ; mpd" ; png ; js ; pkg ; bz2 ; msp ;

  • ism ; isml ; aum

Time1Indicates the time at which content was consumed. This dimension is set automatically.N/A
Time610Indicates the time at which content was consumed, when requested from a known proxy. This dimension is set automatically.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.

Metrics

Available metrics are listed alphabetically in this table.

Metric NameIDDescriptionLimitations of Use
0XX Edge Hits18Number of hits that returned response codes- 0xx (Client Abort)N/A
2XX Edge Hits21Number of hits that returned response codes - 200 to 299 (Successful)N/A
200 Edge Hits19Number of hits that returned response code - 200 (Successful)N/A
206 Edge Hits20Number of hits that returned response code - 206 (Partial Content)N/A
3XX Edge Hits24Number of hits that returned response codes - 300 to 399 (Redirection)N/A
302 Edge Hits22Number of hits that returned response code - 302 (Redirection Status Code - Found)N/A
304 Edge Hits23Number of hits that returned response codes - 304 (Redirection Status Code - Not Modified)N/A
4XX Edge Hits28Number of hits that returned response codes - 400 to 499 (Client Error)N/A
Origin Hits (4xx)184Number of hits from the edge to origin that returned response codes - 400 to 499 (Client Error)N/A
403 Edge Hits27Number of hits that returned response code - 403 (Forbidden)N/A
404 Edge Hits25Number of hits that returned the response code - 404 (File not Found)N/A
404 Object Volume32Size of the content (Object body) transferred to the client in case of 404 responses.N/A
404 Overhead Volume33Size of the protocol components including request bytes, TCP/IP overhead bytes, Ethernet bytes and UDP/IP overhead bytes served from the edge server to the end-user that returned response code - 404N/A
415 Edge Hits26Number of hits that returned response code - 415 (Unsupported Media Type)N/A
5XX Edge Hits29Number of hits that returned response codes - 500 to 599 (Server Error)N/A
Origin Hits (5xx)185Number of hits from the edge to origin that returned response codes - 500 to 599 (Server Error)N/A
Other Hits30When a response code received doesn't fall within the codes 2xx to 5xx, it is an Other hit.N/A
Origin Hits (0xx)539Number hits to the origin that returned the response code - 000 (Client Abort)N/A
Origin Hits (404)183Number hits to the origin that returned the response code - 404 (Not Found)N/A
Origin Hits (2xx)540Number hits to the origin that returned the response 200 to 299 (Successful)N/A
Origin Hits (3xx)541Number hits to the origin that returned the response codes - 300 to 399 (Redirection)N/A
Origin Hits (4xx)542Number hits to the origin that returned the response codes - 400 to 499 (Client Error)N/A
Origin Hits (5xx)543Number hits to the origin that returned the response codes - 500 to 599 (Server Error)N/A
Akamai Override568The number of requests coming from a known proxy that have been redirected or denied. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select either of these overrides as an Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Akamai Override %569The percentage of requests coming from a known proxy that were redirected or denied. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select either of these overrides as an Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Applied Matches570The total number of requests to <> edge servers that matched GeoGuard's proxy categories, based on the ones you've applied in your DD property. For example, if your configuration is set up to use "best practices," this consists of all categories, while if you've set up "advanced," only the specific categories you've enabled are included.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Applied Matches %571The percentage of requests to <> edge servers that matched GeoGuard's proxy categories, based on the ones you've applied in your DD property. For example, if your configuration is set up to use "best practices," this consists of all categories, while if you've set up "advanced," only the specific categories you've enabled are included.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Avg Download Time 118Average time taken to download content.N/A
Blocked Hits563The number of requests coming from a known proxy that were denied. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select "Deny" as the Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Blocked Hits %564The percentage of requests coming from a known proxy that were blocked. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select "Deny" as the Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Client Assisted Unicast Error Hits41Total number of hits that result in errors when using Client Accelerated Delivery.N/A
Origin Bandwidth186Total bandwidth usage at the customer origin servers, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Customer Origin Object Volume13Total object bytes transferred from the customer origin server to the edge servers.N/A
Customer Origin Hits12All hits on the origin servers from edge servers. This includes NetStorage and "Your Origin" (custom) origins.Refer the knowledge base article #5566 for details on why values for origin traffic are higher than those for edge traffic.
Customer Origin Overhead Volume14Total number of protocol component bytes that include request bytes, TCP/IP overhead bytes, ethernet bytes and UDP/IP overhead bytes served from the origin server to the edge server.N/A
Customer Origin Volume166Total number of megabytes, including overhead bytes,Refer to Knowledge Base Article #5566 for details on why origin traffic can show higher values than those for edge traffic.
Download Completed16Number of downloads served successfully; Entire download was served (HTTP status 200) or the byte range (HTTP status 206) contained the last byte of the download.N/A
Download Requests113Number of download requests received from end users, during a specific time interval.N/A
Download Starts165Number of times the download was successfully initiated during a specific time interval.This metric is calculated based on the initial bytes of the Bytes Range Request when the response code is 200 and 206.
Edge + Midgress2Sum of edge and midgress volume. Total bytes, including overhead bytes, transferred from edge servers to the client.N/A
Edge Attempts105Number of times end-user attempted to play the media, during a specific time interval.

This information is based on the total manifest requests received.

N/A
Edge Bandwidth221Total bandwidth usage at the edge servers, including all HTTP response codes, for the CP codes and the time period selected. Volume totals include object and overhead bytes.N/A
Edge Cached Volume7Total bytes delivered from the edge servers where content was not served from the parent ghost or origin server.N/A
Edge Hits4All hits to the edge servers from the end-users.N/A
Edge Errors102Number of hits that resulted in error responses for your URL.

It is the sum of all 4xx and 5xx hits.

N/A
Edge Hits/sec454Number of hits per second to edge servers from end users.N/A
Edge Error Rate219Ratio of hits that resulted in error responses to the total number of hits.

Response codes 4xx and 5xx are considered to be Error Hits.

N/A
Edge Object Volume5Size of the actual content (Object body) transferred to the client.N/A
Edge Overhead Volume6Total number of protocol component bytes that include request bytes, TCP/IP overhead bytes, ethernet bytes and UDP/IP overhead bytes served from the edge server to the end-user.N/A
Edge Proxy Hits565The total number of hits to<> edge servers that came from a known proxy. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Edge Secure Volume8Total number of bytes transferred from edge to the end user for assets using Media Encryption, formerly known as SecureMediaN/A
Edge Throughput103Rate of successful delivery of media from the edge server. It is calculated as the total bytes delivered divided by the total time taken by ghost to serve the request. Values provided in Mbps.N/A
Edge Volume107Total bytes transferred between the edge to the end user. Overhead bytes are included. Values provided in GB.N/A
Hosting Provider Hits574The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's Hosting Provider ( is_hosting_provider ), "optional" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Midgress Bandwidth453Total bandwidth usage from one edge server to another, including all HTTP response codes. Volume totals include object and overhead bytes.Applies to all non-prefetched content.
Midgress Object Volume10Total object bytes transferred from one edge server to another edge server.N/A
Midgress Hits9Midgress traffic includes hits from edge servers to other edge servers.N/A
Midgress Hits/sec455Number of hits per second from edge servers to other edge servers. This includes prefetched content and inter-media format fragments.N/A
Midgress Overhead Volume11Total number of protocol component bytes that include Request bytes, TCP/IP overhead bytes, Ethernet bytes and UDP/IP overhead bytes served from the one edge server to another edge-server.N/A
Midgress Volume116Total bytes transferred from one edge <> server to another edge server. Values provided in GB.Applies to all non-prefetched content.
Netstorage Bandwidth632Total bandwidth usage at the NetStorage domain, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Netstorage Volume35The total bytes transferred from the NetStorage domain to the edge servers.N/A
Netstorage Hits34All hits from the edge servers to the NetStorage domain.N/A
Offload (Hits)169Percentage of hits from the edge servers as compared to the hits from the origin server, including NetStorage and "Your Origin" (custom) origins.

(edge hits - Ingress hits) / edge hits * 100

N/A
Offload (Volume)170Percentage of bytes delivered from the edge servers as compared to the bytes delivered from origin server, including NetStorage and "Your Origin" (custom) origins.

(edge volume - ingress volume) / edge volume * 100

N/A
Origin Bandwidth186Total bandwidth usage at the origin servers, including all HTTP response codes. Volume totals include object and overhead bytes.N/A
Origin Hits/sec456Number of hits per second from the edge server to origin. This includes NetStorage and "Your Origin" (custom) origins.N/A
Origin Volume168Total bytes, including overhead bytes, transferred from the origin to the edge server. This includes NetStorage and "Your Origin" (custom) origins. Values provided in GB.Refer to Knowledge Base Article #5566 for details on why origin traffic can show higher values than those for edge traffic.
Origin Error Rate220Ratio of hits at the origin server that resulted in error responses to the total number of hits.

Response codes other than 2xx are all considered as Error Hits.

N/A
Origin Object Volume13Total object bytes transferred from the customer origin server to the edge servers.N/A
Origin Hits12All hits from the edge servers to the customer's origin.N/A
Origin Overhead Volume14Total number of protocol component bytes that include request bytes, TCP/IP overhead bytes, ethernet bytes and UDP/IP overhead bytes served from the origin server to the edge server.N/A
Peer Volume3The number of bytes received from peer(s).This field is populated for customers using <> Download Manager(DLM or Net Session client)-N/A
Proxy Hits573The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's Public Proxy ( is_public_proxy ), "must-have" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Redirect Hits566The total number of hits to<> edge servers that came from a known proxy and were redirected. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select "Redirect" as the Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Redirect Hits %567The percentage of hits to<> edge servers from a known proxy that were redirected. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select "Deny" as the Action to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Smart DNS Hits576The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's Smart DNS Proxy ( is_smart_dns_proxy ), "must-have" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
TOR Exit Hits575The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's TOR Exit Node ( is_tor_exit_node ), "must-have" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Actions Taken561The number of requests coming from a known proxy that have been allowed, redirected, or denied. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select any of these "actions" to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
Actions Taken %562Based on all requests for your DD content, this is the percentage that came from a known proxy and were allowed, redirected, or denied. A known proxy is one that's been identified by our third party partner, GeoComply via their GeoGuard product. When setting up Enhanced Proxy Detection with GeoGuard, you can select any of these "actions" to be taken when a proxy request is identified.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
VPN Hits572The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's Anonymous VPN ( is_anonymous_vpn ), "must-have" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.
VPN Datacenter Hits577The total number of requests to <> edge servers that came from a proxy identified as GeoGuard's VPN Data Center ( is_vpn_datacenter ), "optional" category.Applies to the Enhanced Proxy Detection & Download Delivery functionality offered with DD. Only for use with the widgets in the Download Delivery > Historical > Proxy Protection report.