Jun 6, 2022‚ÄĒSupport for HOTP and TOTP hardware tokens

New features and enhancements

Support for HOTP and TOTP hardware tokens. This functionality lets you enable and manage both of these token types for strong secondary authentication.

Download the users' csv file. With this capability, you can download the users' data in a csv format to share or email to other team members.

‚ÄčAkamai MFA‚Äč Users API. Use the Open API to manage user-related tasks, such as sending enrollment emails, generating bypass codes, or associating a particular user account with a set of policies and groups.

Known issues

  • On the Email Management page, the total items count, and the number of items displayed don‚Äôt match due to an issue which prevents loading user's records when multiple records are returned for a user.

  • Users using the Windows Logon plug-in and attempting to unlock the Windows locked screen may sometimes encounter errors entering just the username.
    Workaround: Users may try entering domain\username in the username field to unlock the screen.

  • Clicking the ‚ÄúHelp‚ÄĚ link present in the ‚ÄčAkamai MFA‚Äč authentication prompt may not open the link in the webview presented inside an application‚Äôs client, such as the WebEx client, that is used to authenticate with MFA for that application. As an alternative, the user may enter <<MFA_DOMAIN>>/help in a standard web browser and reach the same destination.

Supported browser versions

The following are the minimum browser versions that support the ‚ÄčAkamai MFA‚Äč browser extension:

  • Firefox 87.0

  • Google Chrome 89.0.4389.90

  • Microsoft Edge 89.0.774.57

  • Safari 14.0.3

Internet Explorer is not supported.

Supported mobile devices versions

The following mobile device OS versions support the ‚ÄčAkamai MFA‚Äč mobile app:

  • iOS 13 and above (iPad, iPhone, iPod Touch)

  • Android 7 and above (phones and tablets)

Supported Windows versions

The following Windows versions support the Windows RDP solution:

  • Clients: Windows 10
  • Servers: Windows Server versions 2012, 2012 R2, 2016, and 2019