Check the list of frequently asked questions (FAQs) about the Service Reports application.

QuestionAnswer
The report link I received says it’s invalid.Make sure if you logged into the ​Akamai Control Center​ account with access to the report or contact your account team.
The Plus Monthly or Semi-Annual report is not present on the reports list.Contact your account team to confirm that the report you want to get is due at the moment.
How to check my Global Services package status or change between Plus and Premium packages?Contact your account team to get your service package status.