Internal server error. The server encountered an unexpected condition and couldn't complete your request.

This error may be caused by a number of reasons:

  • An issue with the Akamai servers, for example maintenance, software updates or upgrades.
  • Downstream applications and external services also experiencing problems.
  • Locked resources causing timeouts.

To resolve this, try running an operation again or contact Akamai Professional Services for help.

This example shows a typical 500 error:

{
"detail": "An Unexpected error has occurred. Please contact Akamai support team to get it resolved.",
"instance": "/mtls-origin-keystore/error-types/internal-error?traceId=-22899532639427393",
"status": 500,
"title": "An unexpected error occurred.",
"type": "/mtls-origin-keystore/error-types/internal-error"
}