Sep 27, 2021 — Mobile client availability

The mobile client is now in limited availability and supports bring your own device (BYOD). With BYOD, end users can activate ​ETP Client​ on their personal devices without using the enterprise-wide entitlement code.

When using this feature, consider these points:

• After the client is installed, the user is prompted to activate the client with a one-time activation code (OTAC). If the user does not have this code, the client lets users request it. The activation code and a link to activate the client on the device is emailed to the authorized user’s corporate email address.

• To email activation codes, administrators must configure authorized corporate domains in Enterprise Center. Administrators should not provide email domains that are associated with public email providers and therefore, accessible to unauthorized users.

• From Enterprise Center, administrators can send users an email invitation that contains the activation code. Administrators can also choose to generate a CSV file with activation codes and manually distribute these codes to users offline. After the activation codes are generated, they are valid for one week (7 days).

• When generating an OTAC in Enterprise Center, administrators should specify the user’s email address or a user ID in the User’s List. This allows administrators to associate events with the users who trigger them. This email address or user ID appears in the Device Owner dimension that’s available in ​SIA​ event and activity reports.

• While users provide an activation code or use the deep link in the email to activate the client on their device, the entitlement code is still supported for administrators. Administrators can enter this code when performing client installations.

The new mobile client version is available for download in the Apple App store and Google Play. For more information on BYOD and distributing the mobile client, see the ​SIA​ documentation.