Nov 17, 2022 — Akamai MFA Windows Logon plug-in update

This release includes an updated version of the Windows Logon plug-in. See the supported Windows versions section below for more information.

Known issues

  • Users using the Windows Logon plug-in and attempting to unlock the Windows locked screen may sometimes encounter errors entering just the username.
    Workaround: Users may try entering domain\username in the username field to unlock the screen.

  • Clicking the “Help” link present in the ​Akamai MFA​ authentication prompt may not open the link in the webview presented inside an application’s client, such as the WebEx client, that is used to authenticate with MFA for that application. As an alternative, the user may enter <<MFA_DOMAIN>>/help in a standard web browser and reach the same destination.

Supported browser versions

The following are the minimum browser versions that support the ​Akamai MFA​ browser extension:

  • Firefox 87.0

  • Google Chrome 89.0.4389.90

  • Microsoft Edge 89.0.774.57

  • Safari 14.0.3

Internet Explorer is not supported.

Supported mobile devices versions

The following mobile device OS versions support the ​Akamai MFA​ mobile app:

  • iOS 13 and above (iPad, iPhone, iPod Touch)

  • Android 7 and above (phones and tablets)

Supported Windows versions

The following Windows versions support the Windows RDP solution:

  • Clients: Windows 10
  • Servers: Windows Server versions 2012R1/R2, 2016 and 2019

With this release, the Windows RDP plug-in is upgraded to version If you're running an RDP plug-in version older than, refer to the Windows Logon plug-in instructions to learn how to upgrade.

This release brings back support for Windows Server 2012R1/R2 RDP and Console login. Specific usage requirements and caveats apply when running the plug-in on Windows Server 2012R1/R2:

  • For Windows Server 2012 console login, the user needs to enter their username and password in a single field on the lock screen to log in for the first time.
  • The current username is stored after successful first time log in, and for subsequent attempts the lock screen log-in field gets automatically populated with the username. To proceed and unlock the screen, the user needs to enter just the password.

To learn how to install the plug-in and test your setup, see the ​Akamai MFA​ Windows Logon plug-in documentation.