New features and enhancements

Authentication Events enhancements. The Authentication Events report page now displays additional information on the devices used for authentication, including the OS name, OS version number, and geolocation. If you export the report to a csv file, you can access even more details on each authentication attempt. For a full list of new entries included in the exported report, refer to the Authentication Events documentation.

Keycloak integration. Setting up a Keycloak integration no longer requires Akamai account representative's assistance. You can now add this integration type in Enterprise Center.

Fixed issues

The policy page now properly accommodates long lists of device locations, fixing the UI overflow issue.

Known issues

Users using the Windows Logon plug-in and attempting to unlock the Windows locked screen may sometimes encounter errors entering just the username.
Workaround: Users may try entering domain\username in the username field to unlock the screen.
Clicking the “Help” link present in the Akamai MFA authentication prompt may not open the link in the webview presented inside an application’s client, such as the WebEx client, that is used to authenticate with MFA for that application. As an alternative, the user may enter <<MFA_DOMAIN>>/help in a standard web browser and reach the same destination.

Supported browser versions

The following are the minimum browser versions that support the Akamai MFA browser extension:

Firefox 87.0
Google Chrome 89.0.4389.90
Microsoft Edge 89.0.774.57
Safari 14.0.3

Internet Explorer is not supported.

Supported mobile devices versions

The following mobile device OS versions support the Akamai MFA mobile app:

iOS 13 and above (iPad, iPhone, iPod Touch)
Android 7 and above (phones and tablets)

Supported Windows versions

The following Windows versions support the Akamai MFA Windows Logon plug-in:

Clients: Windows 10
Servers: Windows Server 2012 R1 Standard (legacy plug-in), Windows Server 2012 R2, 2016, and 2019