New features and enhancements

Search user list by alias. With this new user list search criterion, you can look up users by their alias.

Device status reporting enhancements. Devices of the end users who remove their account from their mobile app are now flagged as non-recoverable in Enterprise Center and cannot be reactivated by the administrator. To re-enroll users with non-recoverable devices, the administrator can send them an enrollment email or set up an in-line enrollment policy.

Known issues

• Users using the Windows Logon plug-in and attempting to unlock the Windows locked screen may sometimes encounter errors entering just the username.
  Workaround: Users may try entering domain\username in the username field to unlock the screen.

• Clicking the “Help” link present in the ​Akamai MFA​ authentication prompt may not open the link in the webview presented inside an application’s client, such as the WebEx client, that is used to authenticate with MFA for that application. As an alternative, the user may enter <<MFA_DOMAIN>>/help in a standard web browser and reach the same destination.

Supported browser versions

The following are the minimum browser versions that support the ​Akamai MFA​ browser extension:

• Firefox 87.0

• Google Chrome 89.0.4389.90

• Microsoft Edge 89.0.774.57

• Safari 14.0.3

Internet Explorer is not supported.

Supported mobile devices versions

The following mobile device OS versions support the ​Akamai MFA​ mobile app:

• iOS 13 and above (iPad, iPhone, iPod Touch)

• Android 7 and above (phones and tablets)

Supported Windows versions

The following Windows versions support the Windows RDP solution:

• Clients: Windows 10
• Servers: Windows Server versions 2012R1/R2, 2016 and 2019