Aug 19, 2025 — Enhanced user provisioning from EAA
about 2 hours ago
New features and enhancements
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Automated MFA device creation for users provisioned from EAA. When you import users from Akamai Enterprise Application Access (EAA), Akamai MFA automatically creates phone number and email authentication devices for imported users using their EAA information. Note the following:
- If the user has a different phone number already enrolled in Akamai MFA, importing their user data from EAA adds the EAA phone number as an additional device for that user.
- If the EAA user has a phone number and MFA doesn’t, a new phone number device is created in Akamai MFA for that user.
- If the EAA user lacks a phone number, but the MFA user does have a phone number, that existing MFA phone number is preserved.
These authentication devices are managed by EAA and you can’t delete them in Akamai MFA.
This feature is enabled by default for new tenants. If you are an existing user and would like to enable this feature, contact Akamai support.