The Unique Viewers tab (AMD)

The Unique Viewers report for Adaptive Media Delivery (AMD) gives you information on the number of unique viewers accessing your media. This information is available by operating system (OS), geographic region (Geo), Device, and by ​Akamai​ Content Provider (CP) code.

Start by setting up a filter

Use the Filters panel to customize your report. You can set these options:


If you've already set filters for another report's tab in the Adaptive Media Delivery > Historical reports, those filters are automatically applied when you access this tab. If this tab doesn't support one or more of those filters, you'll receive a message.


  • Date Range (Required)*. Click the date range field and determine a range of time you want for report data. See Set the date/time range for a report for more information. You can also set a Time and Timezone for this report. However, certain time zones may not work with this report because data is collected on an hourly basis using the UTC time zone.

  • CP Code (Required)*. A content provider (CP) code is a unique identifier we assign to you for reporting, billing, and monitoring traffic served over the ​Akamai​ network. Someone in your organization assigns a friendly name to a CP code when it's created—either via a tool in ​Akamai​ Control Center or an API, or with the help of your ​Akamai​ account representative. Click each desired CP code to include in the filter or, if you know the name or number of the desired CP code, type it in the Filter field to refine the results. You can also click All to include every CP code.

  • Delivery Format. If you want to filter the results to a specific media format, select it here. The Others selection here applies to all other media formats not listed for selection.

  • IP Version. Select the applicable IP version for traffic—IPV4, IPV6, or All for both.

  • Delivery Type. Select from On Demand, Live, or All for both. (All is the default.)

  • Media Encryption. Determine if you want to include streams that used Media Encryption in your filter. (All is the default.)

  • HTTP Version. Select the desired HTTP version used in the transfer of content.

  • Traffic Type. Select the traffic security level—Non-Secure for HTTP traffic, Premium Secure Traffic for HTTPS secure traffic that uses an Enhanced TLS Edge certificate, Secure Traffic (Shared Certificate) for HTTPS secure traffic that uses the ​Akamai​ shared certificate, or Standard Secure Traffic for HTTPS secure traffic that uses a Standard TLS Edge certificate.

  • Ultra Low Latency. Enable this if you've incorporated low latency streaming in your AMD property, via the Enable ULL streaming option in the Content Characteristics behavior. All properly configured HLS and DASH-format live streams that have used low latency will be included in the report.

  • Chunked Transfer. This applies if you're incorporating low latency streaming for DASH via Media Services Live in your AMD property. This specific scenario takes advantage of chunked transfer encoding (CTE), where data is sent to the player in a series of "chunks." The player doesn't have to wait until the complete segment is available. Enable this to include DASH streams that were served in chunks via CTE.

The widgets

Each individual content panel in the reporting tabs is referred to as a "widget." Several widgets make up your report in this tab. Here's an example of the "Unique Viewers by OS" widget in the Unique Viewers tab:


Edge Uniques (Top)The total number of unique viewers that accessed the Edge, during the date range set.

See, What's a "unique visitor?" for more information and limitations on unique visitors.

Edge Uniques Information on the number of unique viewers accessing your media. This information is calculated based on a unique combination of client IP addresses and user-agent.
Unique Viewers by OS Information on the number of unique viewers accessing your media, by the operating system used.
Edge Uniques by Geo Information on the number of unique viewers accessing your media, by region.
Unique Viewers by Device Information on the number of unique viewers accessing your media, by the device used to access it.
Edge Uniques by CP Code Information on the number of unique viewers accessing your media, by CP code.

You can modify your filters

Click IMAGE_STUB to further refine the specific data for all widgets in the report. The same options discussed above are available for use.

Toggle between Table and Chart view

Click the table icon (IMAGE_STUB) or the chart icon (IMAGE_STUB) to switch between these views in a widget.

Analyze data

Click the magnifying glass icon (IMAGE_STUB) to customize the kind of data that is shown in the widget. See Analyze data shown in a report for more information.

Download the widget's data

Click the download icon (IMAGE_STUB) in a widget to download a comma-separated value (.csv) data file of the report output.