Guardicore Platform Agent​ 7.1.3 is now in general availability for all platforms. If you encountered the authentication error described below, download the latest stable version of 7.1.3. You can go to ​Akamai​ Control Center > Enterprise Center > Client & Connectors > ​Manage and Download Clients to deploy version 7.1.3. Otherwise, contact your ​Akamai​ account representative to try this update.

Fixed issues

Authentication error on Windows. An issue was encountered with Windows Guardicore Platform Agent 7.1 causing an authentication error when users were logging into the Agent. An error message “Access encountered an error. Error: 2640” was intermittently triggered. This issue has been addressed in version 7.1.3.

After you download and install the Agent, if you experience any unexpected behavior with Windows Agent 7.1.3, contact Akamai Technical Support.

Supported macOS versions

Guardicore Platform Agent 7.1.3 supports the following macOS versions:

• macOS 13 (Ventura)
• macOS 14 (Sonoma)
• macOS 15 (Sequoia)

Required free disk space: ~200MB
Supported CPUs:

• Intel: x86_64
• Apple: M1, M2, M3

Supported Windows versions

​Guardicore Platform Agent 7.1.3 supports the following Windows versions:

• Windows 10 Home/Enterprise/Pro 64-bit
  • 1803 or later
• Windows 11 Home/Enterprise/Pro
  • 21H2
  • 22H2
  • 23H2
  • 24H2

Required free disk space: ~200MB
Supported CPUs:

• x86_64
• ARM64

Supported Linux versions

​Guardicore Platform Agent 7.1.3 supports the following Ubuntu versions running GNOME desktop environment:

• 22.04
• 24.04

Required free disk space: ~200MB
Supported CPUs:

• x86_64