--- updatedAt: 2026-03-01T18:37:16.000Z agentTools: siteIndex: https://techdocs.akamai.com/llms.txt projectIndex: https://techdocs.akamai.com/eaa/llms.txt --- # Configure network with connector VM console menu You can use the Connector VM Network Configuration Menu to perform various networking tasks. The connector console is available in VMWare and VirtualBox. 1. Open the console of the connector. If the screen is blank, press any key to bring it back.\ `Connector is fully operational` message appears. 2. Follow the instructions on the screen and press **ALT+F3** (Windows) or **FN+ALT+F3** (MacOS).\ `Connector VM network configuration` console menu appears. ![connector\_console\_main\_menu](https://techdocs.akamai.com/eaa/img/connector-console-main-menu-v1.jpg) 3. Select an option from the console menu and enter the required information to perform network configuration task. > 👍 > > These tasks apply only to connectors installed in VMware or VirtualBox environments. | Console menu option | Task | More info | | --------------------------------------------- | ------------------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **1) Configure Static IPv4 Address** | Assign a static IP address to a connector | Enter a static IP, `netmask`, gateway and DNS server for this connector. Next, select **5)**. | | **2) Configure DHCP** | Configure DHCP for a connector | In **Configuring DHCP. Proceed?** type `y`. Next, select **4)**. | | **3) Configure DNS Server** | Configure a DNS configuration server to a connector | Enter the DNS server address. Connector points to a new DNS server, and pings `google.com` and the `mgmt.bubblewrapp.net` to ensure connectivity. Next, select **4)**. | | **4) Print Current IPv4 Configuration** | Check connector connectivity | Note the connector's IP address, `netmask`, gateway, DNS settings, and proxy configuration. Next, select **5)**. | | **5) Check Reachability To Cloud** | Verify connectivity | The connector uses `www.google.com` and `www.akamai.com` to ensure connectivity. | | **6) Start SSH Server** | Start the SSH server | Message about SSH start and a process number appears. | | **7) Stop SSH Server** | Stop the SSH server | Message about SSH stop and that no process was found appears. | | **8) Configure HTTP/HTTPS Proxy Information** | Configure a forward proxy server | Type `y`, enter the URL, and port number for the forward proxy (for example, `http://192.162.1.1:3128`). Connector uses the new forward proxy server, and use Enterprise Application Access and pings `google.com` to ensure connectivity. | | **9) Unset HTTP/HTTPS Proxy Information** | Unset a forward proxy server | Type `y`. The forward proxy is unset and the service is restarted with a new IP configuration. After configuration change, it pings `www.google.com` and `mgmt.bubblewrapp.net` to ensure connectivity. | | **10) Reject Remote Debug Channel** | Disable remote debugging | Keep remote debugging disabled by default. | | **11) Accept Remote Debug Channel** | Enable remote debugging | Enable to solve connector issues with support. Next, select **10)**. | | **12) Set Forward Proxy Enabled** | Enable a forward proxy | In **Configuring Set Forward Proxy. Proceed?** type `y`. Connector establishes a connection to the applications behind the forward proxy. | | **13) Set Forward Proxy Disabled** | Disable a forward proxy | In **Configuring Unset Forward Proxy. Proceed?** type `y`. Connector disables a connection to the applications behind the forward proxy. | | **14) Specify NTP Server** | Configure an NTP server | In **Configuring NTP Server. Proceed?** type `y`. In **Specify NTP server name** enter the server name. | | **15) Reset NTP Config To Default** | Reset the NTP configuration to the default server | In **Configuring NTP Server To Default. Proceed?** type `y`. | | **16) Packet Trace Utility** | Generate a Packet Capture (similar to TCP Dump) using the Packet Trace Utility | See [Packet Trace Utility](https://techdocs.akamai.com/eaa/docs/packet-trace-utility) | | **17) Exit** | Leave the console menu | | # Assign a static IP address to a connector 1. Go to the connector console. If the screen is blank, press any key to bring the text back up. An operational status message appears for the connector. 2. Pressing **ALT+F3** (for Mac users: **FN+ALT+F3** ). 3. Select **1) Configure Static IPv4 Address**. 4. Follow the prompts and enter a static IP, netmask, gateway and DNS server for this connector. 5. Once complete, press **Esc** to return to the configuration menu. 6. Verify connectivity. Select **5) Check Reachability to Cloud**. # Configure a DHCP address for a connector DHCP is a network protocol used to assign dynamic IP addresses and provide configuration information to devices such as servers and others so they can communicate on a network using the Internet Protocol (IP). 1. Open the connector console. If the screen is blank, press any key to bring it back. An operational status message appears for the connector. 2. Press **ALT+F3** (for Mac users: **FN+ALT+F3** ). 3. Select **2) Configure DHCP**. 4. When prompted at **Configuring DHCP. Proceed?** enter `y`. 5. Once complete, press **Esc** to return to the configuration menu. Now that the connector has an IP address it will ping [google.com]() and the EAA service to ensure connectivity. 1. Select **4) Print Current IPv4 Configuration** to verify the IP configuration and that the connector has been assigned an IP address. # Configure a DNS server for a connector This procedure only applies to connectors installed in VMWare or VirtualBox environments. 1. Open the console connector. If the screen is blank, press any key to bring it back. An operational status message appears for the connector. 2. Press **ALT+F3** (for Mac users, **FN+ALT+F3** ). 3. Select **3) Configure DNS Server**. 4. When prompted, enter the DNS server address and press **Enter**. Your connector is now pointing to a new DNS server. It will ping google.com and the EAA service (mgmt.bubblewrapp.net) to ensure connectivity. 1. Once complete, press **Esc** to return to the configuration menu. 2. Select **4) Print Current IPv4 Configuration** to verify the IP configuration and that the DNS server address is the one you entered. # Check connector connectivity in the connector console If your connector fails to check-in to EAA after five minutes, there may be a problem with its networking dynamic host configuration protocol (DHCP) configuration or an outbound connection through your firewall or forward proxy. 1. Go to the Connector Console. Press **ALT+F3** (for Mac users: **FN+ALT+F3** ). 2. Select **4) Print Current IPV4 Configuration**. Note the connector's IP address, netmask, gateway, DNS settings, and proxy configuration. 1. Once complete, press **Esc** to return to the configuration menu. 2. Verify connectivity. Select **5) Check Reachability to Cloud**. In Enterprise Center, the connector status for the connector changes to **Connector is running**. If connectivity continues to fail, contact support. # Accelerate connector connectivity time with the cloud Make sure that the connector VM can reach the Internet and the Akamai cloud. To confirm reachability: 1. Go to the Connector Console. Press **ALT+F3** (for Mac users: **FN+ALT+F3** ). 2. To verify your IP and DNS configuration in the connector console select **4) Print Current IPV4 Configuration**. 3. Once complete, press **Esc** to return to the configuration menu. 4. To verify connectivity select **5) Check Reachability to Cloud**. The connector uses `www.google.com` and `mgmt.stage.bubblewrapp.net` to ensure connectivity. 5. Press **Esc** to return to the configuration menu. > 📘 > > If your connectors run within Amazon, make sure the connector instance is configured with the correct security policies to allow outbound traffic to any IP for port `443`. # Configure a forward proxy server for a connector Depending on your network configuration, you may need to route all external communication to or from a connector through a forward proxy server. 1. Go to the connector console. If the screen is blank, press any key to bring up the opening screen. 2. Press **ALT+F3** (for Mac users: **FN+ALT+F3** ). 3. Select **8) Configure HTTP/HTTPS Proxy Information**. 4. At the prompts, enter `y` and the URL and port number for the forward proxy (for example, `http://192.162.1.1:3128`). Your connector now uses the new forward proxy server. It will ping google.com and use EAA to ensure connectivity. # Enable or disable remote debugging Enable or disable remote debugging on Enterprise Application Access (EAA) from a connector console to run diagnostics. 1. An operational status message appears for the connector. If this screen is blank, press any key to bring it back. 2. Go to the Connector Console. Press **ALT+F3** (for Mac users: **FN+ALT+F3** ). 3. Select **11) Accept Remote Debugging Channel**. After resolving the issue, select **10) Reject Remote Debug Channel** to disable it again, which is the default value. Remote debugging must be disabled unless you are working with support to solve connector issues. # Sibling pages * [Install connector in VMware](https://techdocs.akamai.com/eaa/docs/install-conn-vm.md) * [Packet Trace Utility](https://techdocs.akamai.com/eaa/docs/packet-trace-utility.md) * [Install connector in OpenStack/KVM](https://techdocs.akamai.com/eaa/docs/install-connector-in-openstack.md) * [Install connector in Microsoft Hyper-V](https://techdocs.akamai.com/eaa/docs/install-connector-in-microsoft-hyper-v.md) * [Install connector in Amazon Web Services](https://techdocs.akamai.com/eaa/docs/install-connector-in-amazon-web-services.md) * [Install connector in Google Cloud Platform (GCP)](https://techdocs.akamai.com/eaa/docs/install-connector-in-google-cloud-platform.md) * [Install connector in Microsoft Azure](https://techdocs.akamai.com/eaa/docs/install-connector-in-microsoft-azure.md) * [Install a Docker-based connector](https://techdocs.akamai.com/eaa/docs/install-a-docker-based-connector.md) * [Containerized EAA connector](https://techdocs.akamai.com/eaa/docs/use-eaa-docker-connectors-with-akamai-cloud.md) * [Install connector for Podman](https://techdocs.akamai.com/eaa/docs/install-connector-for-podman.md) * [Security update for connectors](https://techdocs.akamai.com/eaa/docs/security-update-for-connectors.md) * [Configure connectors for high availability](https://techdocs.akamai.com/eaa/docs/config-connector-for-high-availability.md) * [Connector upgrade to Ubuntu 22.04 LTS](https://techdocs.akamai.com/eaa/docs/connector-upgrade-to-ubuntu-2204-lts.md)