Breadcrumbs & Download Delivery

The "Breadcrumbs" feature looks to improve real-time visibility of performance-impacting and error conditions for media streaming with Download Delivery.

What does it do?

Breadcrumbs allow us to quickly find two things:

  1. It helps us help you troubleshoot problems. Troubleshooting a streaming issue typically requires that you contact us and provide client-side and ​Akamai​ edge IP information, and we consult log information, along with some amount of back and forth communication to diagnose the issue. Breadcrumbs provides more real-time visibility into the Akamai network, to better help us in troubleshooting your issues. While ​Akamai​ support can simply look at a specific line in a specific log file to identify a problem they have to locate this "specific" content in the logs. With Breadcrumbs, a potential problem is specifically written as a Breadcrumbs line in the logs, making it easier to locate.

  2. Leverage Breadcrumbs data via your download app. If your app can support it, you can configure it to get real-time insight regarding the ​Akamai​ network. Breadcrumbs includes data such as network health and the location in the ​Akamai​ network ("geo") used to serve content. You can aggregate this data from your app to a central location for review.

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The actual root cause of an issue may not always be identifiable via breadcrumbs.

The bottom line

The Breadcrumbs service provides per HTTP transaction visibility into the ​Akamai​ platform, regardless of how deep within that platform, and simplifies log review for troubleshooting.


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